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Products / Elara AI
Agents & Integration

Elara AI

by OKAI Solutions

AI can prepare the action. A person still decides.

Elara prepares one bounded action, waits for approval, then records the outcome.

See how it works ↓
Operations queueNo state change without approval
Incoming request

Restore account access

One team member · access only

  1. 01ClassifyAccess request
  2. 02Gather contextPolicy and account state
  3. 03ApprovalHuman decision required
  4. 04ExecuteLocked until approval
Used by
Service operations managers, support team leads and case handlers
Inputs
Service requests, approved procedures and read-only records from one ticketing or CRM system
Produces
A classified request, evidence-backed action draft, approval task and traceable execution record

What happens when Elara AI is in the loop.

Operations teams repeatedly collect the same context and prepare the same next step, while sensitive actions still need judgment.

Elara classifies the request, gathers approved records and drafts one typed action for the responsible person to review.

Routine preparation moves faster without hiding the approval, execution status or recovery path from the operator.

Inside Elara AI

One bounded path from request to accountable action.

PrepareUnderstand the requestRequest classificationApproved context retrieval
DecideKeep the person in controlTyped action proposalHuman approval
CompleteLeave a recoverable recordScoped executionAudit record

Acceptance targets

These are validation criteria for a scoped pilot. They are not presented as observed customer results.

  • At least 85% correct routing across the agreed labelled cases

  • Every state-changing action records human approval

  • Retry tests produce no duplicate state change

  • Every failed tool call exposes a recoverable next step

Start with the workflow

Define what this product needs to prove.

Contact OKAI →